Utz Quality Foods Phone Numbers and Emails

Toll-Free Number:

  • (800) 367-7629
    Toll Free

Customer Service:

  • (717) 637-6644
    Local

Utz Quality Foods Emails:

customercarecenter@utzsnacks.com
customerservice@utzsnacks.com
Is this your business?
PissedConsumer Club

Contact Information

Utz Quality Foods Website:

Utz Quality Foods Help Center:

Corporate Office Address:

Utz Quality Foods, LLC
900 High Street
Hanover, Pennsylvania 17331
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8:30am - 8:00pm EST

More contact details

Fax:

+1 (717) 634 5890

Utz Quality Foods Rating Based on 87 Reviews

Rating details

2.5
more details
Value for money
Customer service
Product or Service Quality
Website

Rating stats

Rating trend

How Good is Utz Quality Foods's Customer Service?

Deshay Waw
Deshay Waw
Feels Satisfied | Sep 08, 2023

No resolution.

Read full quote
Jaylen Dqo
Jaylen Dqo
Feels Disappointed | Jul 04, 2023

Not good

Read full quote
Clara Awj
Clara Awj
Feels Disappointed | Jun 01, 2023

I purchased my normal bag of utz family size ripple chips and it is not the right chips inside this bag are rigid thick and not the quality of their normal thin crispy and greasy in nature they are delicious. What I used to buy all the time? Have they changed their brand of chip inside? I don't know but the chips that came inside this bag that I just purchased on Memorial Day. Monday is not the chips that's supposed to be in this bag. I am very disappointed.

Read full quote
Dahiana Dna
Dahiana Dna
Feels Disappointed | Mar 16, 2023

My problem is not being solved still waiting someone to call me.Great job and great service

Read full quote

Summary of Utz Quality Foods Customer Service Calls

249 TOTAL
CALLS
02:57 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Utz Quality Foods?

Product/ Service Question:

  • “Quality”
  • “Wavaho Food Mart”
  • “Burnt/overcooked ripple potato chips”

Shipping and Delivery Question:

  • “Didn't receive tracking number and money was taken out of my account”
  • “Haven't received my pork rinds order, I ordered 4 barrels. I received the 4 pkgs off chips. Thank You Eula M Honeycutt”
  • “Verify best by date on package”

Request for Information Question:

  • “How many pretzel rods in a plastic container of the old fashioned oretzels”
  • “About a product”
  • “I just purchased the Utz snack bags 18 count but only 17 bags were in it. I have never ever counted the bags before and who really does. How many times have this happened.”

Staff Question:

  • “Reporting a zone manager”
  • “Speak to customer service department”
  • “Bad customer service”

Payments and Charges Question:

  • “I was ordering pork rings and i was charged $7.99 for shipping”
  • “Coupons”

Employment Question:

  • “Employment”
  • “Job”

Account Question:

  • “Whole sale account”
  • “I want to open a account for utz chips”

Website/ Application Question:

  • “Application”

Activation/ Cancellation Question:

  • “Cancel order”

Other Question:

  • “Complain about half empty bag”
  • “Bad bag of chips”
  • “Ordering”

About

Related Companies

Golden Flake, HK Anderson

Summary

UTZ Quality Foods, Inc. is a large manufacturer and distributor of snack foods. The company was founded in 1921. Its headquarters is based in Hanover, Pennsylvania, USA. UTZ Quality Foods produces a broad range of snack products including cheese snacks, potato chips, popcorn, pretzels, and corn products. UTZ Quality Foods manufacturing facilities are located in California, Massachusetts, Pennsylvania, and Louisiana. UTZ Quality Foods products are distributed across the United States and internationally. UTZ Quality Foods is a member of the Snack Food Association. The company has more than 4000 employees in staff. Customer Care Center Hours of Operation are as follows: Monday through Friday from 8.30. a.m. to 5 p.m. EST.

Utz Quality Foods reviews and complaints

Utz Quality Foods is ranked 193 out of 1454 in Food Manufacturers category

Area Served

USA, Worldwide

Payment Methods

VISA

Compare Utz Quality Foods To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Lays image
559 reviews
2.2
Clancys Chips image
574 reviews
2.7
Frito Lay image
856 reviews
2.6
Write a review
Do you have something to say about Utz Quality Foods? What happened? What can we help you with?
Submit review Don't show this popup